Recruitment of Technical Engineer at Network Appliance @ Bangalore

Experience: 0 - 5 Years
Role: Tech Support Engineer
Functional Area: Application Programming, Maintenance
Education: UG, PG


Location: Bengaluru/Bangalore

Job Profile:

• Provide day-to-day technical support for Dell Technical and Sales staff. Also provide support and assistance to their resellers when necessary.
• Occasional co-ordination, preparation and delivery of technical presentations and product demonstrations (may be off-site)
• Participate in sales cycle activities including: evaluation planning, coordination and support of customer/prospect evaluation process, preparation of needs analysis and proposal.
• Provide technical support for sales including product specifications and technical follow-up on products and applications.
• Spend at least 15-20% of time at other call centers within the given territory providing similar levels of support.
• Be able to visit an NetApp Office at least once per quarter, and also attend specific NetApp training, meetings or events as needed.
• Participate in trade shows, seminars, and exhibitions directly, with Dell and with their Resellers.
• Ensure product and solution knowledge pertinent to NetApp sourced products and associated solutions is kept up to date. Attend appropriate Web casts, Training classes and actively work with the Dell AP BDM to maintain knowledge levels.
• Liaises with AP Technical coordinator to feedback useful technical information for the field.
• Work with the Dell Professional Services groups developing and updating Service offerings.

Job Description:

As a Systems Engineer in NetApp's Sales function, you are responsible for providing pre-sales and post-sales support for selling NetApp's Products and Professional Services to existing and potential customers. You will utilize your excellent technical and relationship building skills in working with vendors, partners and sales to ensure that optimum systems solutions are provided to customers.
In this position your overall focus areas will be in supporting and developing processes and systems for quick and thorough responses to customer RFP's, provide systems configuration recommendations, and apply your background and experience to deliver solutions to technical problems.

• Ability to influence
• Fluent in English, both written and verbal
• Be based locally to a given Dell call centre
• Proactive approach to work
• Excellent communication and presentation skills
• Professional image and etiquette
• Ability to work individually and as part of a distributed team
• Ability to handle conflict constructively
• Customer focus
• Self motivated
• Ability to travel

Company Profile:

NetApp creates innovative storage and data management solutions that help our customers accelerate business breakthroughs and achieve outstanding cost efficiency. Our dedication to principles of simplicity, innovation, and customer success has made us one of the fastest-growing storage and data management providers today.Customers around the world choose us for our 'go beyond' approach and broad portfolio of solutions for business applications, storage for virtual servers, disk-to-disk backup, and more. Our solutions provide nonstop availability of critical business data and simplify business processes so companies can deploy new capabilities with confidence and get to revenue faster than ever before.


Contact Details :
Company Name: Network Appliance
Executive Name : Vijay Linus
Website: http://www.netapp.com

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